Linda's Electric Quilters is committed to providing quick and useful support for your machine issues.  This section of our website is devoted to providing as many resources as possible to assist you. Here are several types of support we can offer.

1) Self Help through videos.

   Maintenance Tips and Rick's Maintenance Library is a great self-help tool for learning to solve many machine issues.  This video library is available:
    As a DVD for only $49.95- BUY online now at www.longarmsupplies.net

2) Request Technical Support

   Email support = This email address is being protected from spambots. You need JavaScript enabled to view it.

3) Telephone Support

   Telephone support is available at 1-800-893-2748

4) In Store repairs and assistance

    All service repairs must be set by appointment to ensure a technician is available to service the machine, to confirm we have parts on-hand, and to confirm that a hands-on service is required.  Call 1-800-893-2748 or email us for an appointment

5) Traveling Tech Program (House Calls)

Our Gammill Authorized Technicians are available - by appointment - for repairs. Currently the program encompasses a 50 mile driving radius from our Mckinney Store - 100 miles round trip.

SUB-DEALERS- Quilt N Sew and Cats Meow Quilt Shop offer the same program.

Pricing for service calls are determined by the following scale:

1 to 25 miles $50.00 + $75/hour + parts *
26 to 50 miles $75.00 + $75/hour + parts *
51 to 75 miles $100.00 + $75/hour + parts *
76 to 100 miles $125.00 + $75/hour + parts *

* Prices are subject to change without notice

Appointment times and availability of parts will be determined on a case by case bases. It is critical that any issues be described at the time the appointment is made to ensure proper and timely repairs.

The machine warranty does not cover labor charges for this program.

Call 1-800-893-2748 for details and to make your appointment.