16143 N Eldridge Pkwy, Ste #4 * Tomball, TX 77377 * 832-559-7965 *
Linda's Electric Quilters is committed to providing quick and useful support for your machine issues. This section of our website is devoted to providing as many resources as possible to assist you. Here are several types of support we can offer.
1) Self Help through videos.
2) Request Technical Support
3) Telephone Support
Telephone support is available at 1-800-893-2748
4) In Store repairs and assistance
All service repairs must be set by appointment to ensure a technician is available to service the machine, to confirm we have parts on-hand, and to confirm that a hands-on service is required. Call 1-800-893-2748 or email us for an appointment. You MUST have a scheduled appointment for all machine services. Service appointments not on the schedule will have to be dropped off and you will be given a pick up day. This could be up to 2 weeks, depending on time of year.
5) Traveling Tech Program (House Calls)
Our Gammill Authorized Technicians are available - by appointment - for repairs. Currently the program encompasses a 75 mile driving radius from our Mckinney Store - 150 miles round trip.
SUB-DEALERS- Linda's Electric Quilters- Houston and Gone Quiltin offer the same program.
Pricing for service calls are determined by the following scale:
1 to 25 miles $50.00 + $75/hour + parts *
101 to 125 miles $150.00 + $75/hour + parts*
126 to 150 miles $175.00 + $75/hour + parts*
* Prices are subject to change without notice
6) Machine Moving Service
Our technicians will move your machine for you within the state of Texas and Oklahoma. All prices are subject to machine type, distance, machine accessories and location of the pickup/breakdown to the set up location. Please contact the store for a quote! Starting at $600